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3130-D Balfour Road, #213, Brentwood, CA 94513
e-mail us

"You Deserve the Best!" 


Call us toll free at:
1-877-890-GOLD
local number: 925-516-8819

ORDER PAGE

  • TO ORDER:    You have four options when placing your order.

    1.  Use our handy shopping cart which has a buy link at nearly every item.  It is 100% secure and encrypted for your safety.

    2.  You may
    CALL us toll free at 1-877-890-GOLD to place your order by credit card or check.  Our office hours are 9 AM-5 PM PACIFIC TIME, Monday through Friday. We accept all major credit cards and will normally ship within 10 to 14 working days.  

  • Custom orders will have to be made to order and can take up to two weeks longer.  

  • Mother's Day and Christmas season orders take more time - order early to avoid delay and disappointment.  

  • We will confirm delivery time at the time your order is received. If payment is being made by check, we will ship the order after the check has been received by mail and cleared your bank.
                          
    3.  Click below to go to our printable order page.  Once there, you may fill in all information by using your computer, press your print command, and mail it to us with your check, credit card information, or money order.  We do not recommend sending cash by US mail.

  • 4.  Cost of engraving of lockets and other engravable items is $40.00 per piece of jewelry.  Type the message in the Comments section of the paper order form or the online shopping cart form. 

  • 5.  Special sizing for rings is available. All sizes above size 8 1/2 for ladies rings and size 9 for men's rings have an extra charge of $35.00 per item. This is considered a special order, and therefore there will be no refunds or exchanges on Special Size rings.

  •                                                                                                
    6.  You may E-MAIL your order to us at
    valentina @ vscjewelry.com. We do not recommend sending your credit card information to us, however.  Upon receipt of your e-mail order, we will contact you by telephone to obtain your credit card information.                                                                                            

  • DELIVERY TIME     Most orders will be shipped within 10 to 14 business days from receipt of order if paying by credit card or money order.  Orders paying by business or personal check will be sent as soon as the check has cleared the bank.  All checks should be made payable to Valentina Signature Collection.

  • TAXES    Sales tax is collected ONLY for California customers, or items shipped to a California address. Sales tax is NOT collected for orders made and shipped outside California.

  • U.S. ORDERS   We ONLY ship to the 50 states of the United States, its territories and possessions, and U.S. military APO/FPO only. We do not handle international orders, including Canada.

  • SHIPPING INSTRUCTIONS    Most orders will be shipped by insured Priority Mail of the U.S. Postal Service.   Add $9.50 to your order if this is how you want your order shipped.   If the ordered item is in stock, we can ship it overnight by UPS or Fed Ex via Next Day Air for $37.00, or UPS or Fed Ex Second Day Air for $19.50, the mailing service to be decided upon by us.   

  • DISCLOSURES and INFORMATION FORMS

  • Please review our Disclosures form

  • and our 

  • Information form 

  • for information on returns, warranties, and other important information BEFORE you order.

                  Printable order form for all browsers click here